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Provider enrollment

Massachusetts provider enrollment

Information for Aging Services Access Points, case managers and contracting reviewers. Request any document below and our team will respond within one business day.

Status

Enrollment in progress

Massachusetts provider enrollment

In progress

Services offered: Non-medical home care — homemaking, personal care, companionship, respite

We are completing provider enrollment with Massachusetts Aging Service Access Points (ASAPs). We do not claim a contract before it is awarded. See our EVV checklist and compliance standards.

Documents

Documents available to reviewers

Shared securely on request with verified contracting organizations. They are not published publicly.

Business & legal

  • • Massachusetts certificate of organization (LLC)
  • • Federal EIN letter (IRS CP-575)
  • • W-9
  • • Certificate of good standing
  • • NPI number

Insurance

  • • General liability certificate
  • • Professional liability certificate
  • • Workers' compensation certificate
  • • Fidelity / crime bond

Workforce

  • • CORI and background check policy
  • • Caregiver training curriculum (23 courses)
  • • PHCAST alignment summary
  • • Hiring and supervision procedures

Policies & compliance

  • • Non-medical scope of services policy
  • • Written Information Security Policy (201 CMR 17)
  • • Complaint & grievance procedure
  • • Incident reporting & abuse prevention (105 CMR 155)
  • • Emergency response plan

Visit verification & billing

  • • EVV procedures and sample visit record
  • • Timesheet and billing workflow
  • • Service rate schedule

Contact

Request documents or ask a question

Documents you need