Contact
Talk to a care coordinator.
Tell us what's happening at home and we'll tell you honestly whether we can help. A coordinator responds within one business day.
Phone
888-503-0616Fax: 888-650-6780
Direct business line: 857-557-5597, ext. 101
Monday–Friday, 9:00 AM – 5:00 PM · after-hours voicemail monitored
Service area
Greater Boston & Middlesex County, Massachusetts
Care is delivered in the client's own home or shared-housing setting.
Families seeking care
Use the request-care form. It takes a few minutes and gives our coordinator what they need to prepare for the first call.
Request careProfessionals & case managers
Case managers, housing coordinators, and discharge planners have a separate intake path built around the information you already hold.
Professional referralThis is not an emergency line. Email and web forms are monitored during business hours only. In a medical or safety emergency, call 911. For a mental-health crisis in Massachusetts, call or text 988.